Privacy Policy

Introduction is owned and operated by ConfirmDocs, LLC (“ConfirmDocs”). ConfirmDocs respects the privacy of its users. We have developed this Privacy Policy to describe for users, from whom we acquire personal information, which information may be collected and how it may be used and shared. ConfirmDocs™ is a trademark of ConfirmDocs, LLC.

Please read this Privacy Policy carefully before using our website or utilizing ConfirmDocs services. Your use of our website indicates acceptances of the practices described in this Privacy Policy. This Privacy Policy is effective as of September 1, 2010 and shall remain in effect until and unless modified or removed by us. See the Changes in Privacy Policy section below.

Information Collection and Use

ConfirmDocs collects three types of information about users of this website;

  • "personal information" (including, but not limited to, your name, address, telephone number, time zone and e-mail address);
  • non-personally identifiable and/or anonymous "aggregate information" (such as information about how many users log onto our website);
  • document history information, including document check-in, sharing, and retrieval dates and times.

Unless you provide it to us voluntarily or the information is collected via cookies, document history or log files in the manner described in this policy, ConfirmDocs does not collect personal information in connection with your use of this website.

In order to fully utilize this site, you must first create a username and password and register as a user. You will be required to provide contact information during registration, such as your name, time zone, mailing address, email address and telephone number. We may use this information to contact you about your transactions on our site and about our products and services in which you have expressed an interest.

If you initiate a service transaction with us, we may require personally identifiable information from you on the order form. This information will include, without limitation, name, contact information, credit card number and expiration date. We will use this information for the purpose of billing you and fulfilling your orders. In addition, we may, as necessary, use this information to contact you regarding your order.

ConfirmDocs may also utilize this information to perform functions necessary to the management of its website including, without limitation: account management, enforcement of terms and conditions, detection of fraudulent activity, customer support, analysis of user interest in our products to develop improved services and customized features and content and communicate information about products, features and special offers from or from carefully selected third-party partners.

When you share a document from your ConfirmDocs account, you must indicate the user you wish to share the document with by entering an email address as the identifier. This will cause an email notification to be sent to your designated recipient that there is a document available for their viewing on the ConfirmDocs site. A ConfirmDocs account is required for the viewing of documents on If the intended recipient does not already have a ConfirmDocs account, he/she will be instructed on how to create an account and view the document.

Communications from the Site

We may occasionally send you information about new features, special offers, loyalty promotions and other information about our products and services. We provide you with the ability to choose not to receive these types of communication by replying to one of these messages with the word “Unsubscribe” in the message text.

Even if you have chosen to opt-out of receiving certain communications from us, we may still need to send you important service messages related to the operation of the site as a whole or related to your account and transactions. We will attempt to use your preferred method of communication for these messages, but we may use any form of contact that you have provided us as we deem necessary or appropriate. These particular messages are not promotional in nature and you may not opt-out of receiving them. If you do not wish to receive these messages, you may deactivate your account.

Additionally, we may notify you in advance of other communications not described here and provide you the opportunity to opt-out of those communications.

Information Sharing and Disclosure

We may share aggregated demographic information about the users of our website with our partners and advertisers. Such aggregated information will not identify individual users or contain particular personally identifiable information. ConfirmDocs is the sole owner of such aggregated information and data. Your personally identifiable information will not be shared with third parties except as indicated in this Privacy Policy.

We use a third-party payment processing company to bill you for goods and services. The payment company uses personally identifiable information solely for purposes of performing the services for which they have contracted with us and do not retain, share, store or use personally identifiable information for any other purposes. We may also from time-to-time share information with other third-party companies that provide support services to us (such as a printer, mailing house or web host) or that help us market our products and services. Such disclosures will be limited to personal information necessary in order to perform their functions.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us.


We may use "cookies" on some pages of our website to help us serve you better and assist in the proper functioning of the website. A cookie is a small text file which is sent by a website, accepted by a web browser and then placed on your hard drive. The information stored in these cookies is for the exclusive use of ConfirmDocs and will not be shared with other vendors, except in accordance with this Privacy Policy. You can always set your browser to refuse all cookies or to warn you when a cookie is sent to you. However, it is possible that some portions of this website will not function properly or may perform more slowly if you choose to reject cookies.

Log Files

An IP address is a number that is automatically assigned to your computer whenever you are surfing on the web. Web servers will automatically identify a computer by its IP address.

Information on our users' browsing activities is automatically stored in log files. The information we gather may include the IP address, browser type, domain name, date and time stamp, referring URL and landing page, pages viewed, order of pages viewed and time spent on a page. We use this information, which does not identify individual users, in several ways including, without limitation, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base in aggregate.

We do not link this automatically-collected log data to personally identifiable information. However, we do collect IP addresses that are associated with personally identifiable information when users enter into a transaction on our site.


The security of your personal information is important to us. Whenever you are logged into your ConfirmDocs account, all information sent by you to or received by you from will be encrypted using Secure Socket Layer technology (SSL).

In addition, the files that you store through your account at are saved in encrypted format, and can only be decrypted by you and by the users you choose to share them with.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure; therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our web site, please contact us at the contact information given below.

Minors and Children

We are committed to protecting children's privacy on the Internet. We do not target our website or the services available on our website to children, and we do not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, please do not email us, contact our website, attempt to use our website, submit information to our website, or ask us to email you. If a child has provided our website with personally identifiable information, we ask that a parent or guardian contact our Privacy Officer at the contact information given below. We will delete the information from our system upon notification or upon our discovery that such information has been provided (although we undertake no responsibility to actively search for such information). If you are of the age of 13 to 17, you must receive permission from a parent or guardian before you email our website, contact our website, attempt to use our website, submit information to our website, or ask us to email you.

Changes in Privacy Policy

We reserve the right to modify this privacy statement at any time. If we decide to make changes to our Privacy Policy, we will post those changes under the Privacy Policy link at so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.


If you have any questions or suggestions regarding our Privacy Policy or our information practices, please contact us at:

Confirmdocs, LLC
Privacy Officer, Legal Department
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